5 Critical Leadership Lessons from the Frontlines
5 Critical Leadership Lessons from the Frontlines In How to Win Friends and Influence People , Dale Carnegie said, "Only knowledge that is used sticks in your mind." That applies to leadership skills, whether someone's a rookie manager or a pro. New managers need new skills; for more experienced people, this is a valuable scoreboard and action plan. Five critical leadership insights: Delegate, delegate, delegate. All managers have been primed with this mantra. What does it really mean? In most cases, it's distributing workload to people, with defined goals and tangible accountability. It builds leadership credentials for managers, and helps cure the "It'll be easier if I just do it myself" syndrome. What makes them tick? It's more than courtesy; managers who identify an employee's motivations are better equipped to communicate with and encourage that person. Individuals, in turn, respond positively to someone who plays to their streng...